Ask Owen

This might sound like a silly question. I just got my hands on a second-hand tablet and need to find out which version of Android I have. How do I go about it?

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I have a new MacBook Pro and the Setup Assistant does not offer to configure PPPoE connections. How do I do this?

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I have been using the License Crawler program to try to recover the product key for a version of Windows installed on an old PC. However, I keep ending up with the error message ‘MSCOMCTL.OCX not correctly registered – file missing or invalid’. I have no idea what is causing this – can you help me out?

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I need to move a website based on WordPress from one domain to another. I’ve taken a backup of the database and copied the wp-content folder. How do I set up the site on the new domain?

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I live in the countryside with a slow internet connection – it is mostly below 1Mbit/sec. As a result, when I try to watch YouTube or BBC iPlayer, the videos stop and start as data trickles down my slow connection. Is there software that stops this problem or a method I can use to get ahead of the download speed? It does not look like my broadband speed is likely to increase.

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I used to have an email address I could email to post photos on Facebook. I can’t seem to find it any more?

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I’m messing with the IE Developer Tools and wanted to disabled Javascript on the page. The option is greyed out. Any idea why?

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Hi there. I’m reviewing some poems with a group of students and it would be great if I could add line numbers to the document to help with the review process. Is this possible?

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