Ask Owen

I want to send some photos to my sister but when I attach them to an email I get a message saying that the message delivery has failed. What can I do to fix it?

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When I start to type an email address into Windows Mail it tries to complete it automatically based on addresses I’ve used before. Unfortunately it has remember as mis-typed address. How can I stop it from using it?

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I bought some blank DVDs to store backup files. The disks say that they hold 4.7Gb of data, but when I put one in my computer, Vista shows it having 4.3Gb of space. What happened to the other 0.4Gb?

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I’ve purchased a brand new Windows Vista machine but I want to install Windows XP on it as well. I’ve heard that to dual-boot Windows XP needs to be installed first – is this true?

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I have a couple of missed numbers on my phone and they don’t seem to belong to any of my contacts. How can I find out who made those calls?

Image by djwudi via Flickr

Okay, this isn’t strictly a tech support question, but the solution does make use of the Internet, so I thought this blog was a good place to do it. So, back to the question, the number’s that you’re seeing are available to you thanks to a process called Caller ID (sometimes called CLI – Calling Line Identification), which tells your phone where the call is originating from. It’s a great way to help make your call more efficient and also for you to know who made those calls you missed.

Sometimes though, you may want to know who made the call before calling back and for this you can use a website called “Who’s Number Is That?“. It’s a pretty straight forward system that lets you type in a number and gives you details about the caller using a process called Reverse Call Lookup.

It’s not free, but then if you’re really curious as to who called you, then it’s always good to have an option. Alternatively you can call them right back and it won’t cost you a cent.

I used to be able to play DVD movies in my Windows XP computer, but when I put them in my new PC it says “Windows Media Player cannot play DVD because a compatible DVD decoder is not installed on the computer”. What’s wrong?

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I know the Web is a great place for getting discounts and coupons. Do you know where I can get a coupon for Expedia?

As you say, the Web can be great for getting cheap deal and coupons. Some places are just impossible to find though, for the simple reason that they just don’t issue coupons. However, for the places that do, there are a number of website that let people announce, share and take advantage of coupons.

Seeing you’re looking specifically for coupons for Orbits, I did a Google search and one link that caught my eye said: Orbitz.com discount codes for hotels, flights, cruises and car rentals and came across Best Online Coupons a website that holds a whole collection of coupons for different websites. To name a few they have coupons for Expedia, Travelocity and Avis. Looking at the Orbitz page they have around 30-40 coupons, so I’m sure you can find whatever you need there.

One word of advice. You need to keep in mind that coupons usually have a lifetime and can expire after a certain date. Also, they usually carry some sort of terms and conditions with them. Make sure you read the small print and know exactly what you’re using. Otherwise you may be in for an unpleasant surprise when you come to make use of them.

I ran the Disk Cleanup Wizard on my Windows Vista computer and chose the option to remove the files used by hibernation. Since doing this I have been unable to put my computer into hibernate mode. How can I get hibernation to work again?

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