Ask Owen

I’d like to add a Facebook badge to my blog similar to what I’ve seen on other websites. Where do I get the code from?

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When I press the Ctrl,Alt and Del keys together I can only see a summary of the running processes on the computer. I can’t access any of the other information, such as the tab for closing programs that have crashed or the performance graphs. How do I get them back?

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I have a new computer that works fine, except for a small problem: some of the keys on the keyboard display the wrong thing on the screen. For instance, when I type a double-quote (SHIFT-2) I get an @ sign instead. And when I want an @ sign, I get quotes instead. I can’t seem to get a £ sign either, I keep getting # instead. How can I fix this?

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I have managed to back up my emails in Outlook Express by finding the folder they are kept in, but what about the Address Book? I can’t find anything like that in the folder.

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My wife has a new Digital SLR camera and has taken some photos in a format called RAW. When I double click on these on my computer it tells me that I can’t open them. What are they and how can I see these?

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I would like to use the BBC iPlayer but when i try to view programmes, the website tells me that I need to install Adobe Flash Player. When I follow the link for this, I am advised that I need to install Adobe Flash Player Installer. Microsoft warns against using websites that run ActiveX Controls. Is it safe to proceed with the full installation?

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I seem to have loads of fonts on my computer. Can you suggest some way I can manage them? I’m particularly interested in being able to download them and move them from one computer to another?

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I use Internet Explorer to browse the internet on Vista. My hard disk crashed recently so I’m in the process of rebuilding my new OS. How can I retrieve all the IE favourites out of my crashed hard disk? They should be stored in a folder on my hard disk, right?

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