Ask Owen

I’ve been reading a lot about people who have been phished by clicking a dodgy link on a website or an email that someone sent them. What’s the best way to avoid getting abused in this way?

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My mum keeps complaining that my XBox is too loud, but if I put the volume down, it really doesn’t feel as atmospheric. What do you suggest?

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I need to send my CV to a job agency but I can’t seem to open it. I last edited in on a friend’s computer with Office 2007 and am now on my own machine (which has Word 97 on it). How can I open the docx file?

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I have a laptop that has an Nvidia graphics card, at least that’s what the sticker on the outside days. The laptop is manufactured by some Korean outfit and they don’t seem to have a website. I’m looking for the video drivers for the card, is there some where else I can download them from?

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My wife and I use Yahoo Mail on our computers but often have problems with the site reporting Error Code 5. Is this common and how do we get about fixing it?

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I’ve been using my laptop bag for a couple of years now, and since I got my laptop I’ve been adding more and more kit. I now carry a couple of PCMCIA cards, a webcam, a headset, a portable hard disk and a few other pieces. My laptop bag is busting at the seams, can you recommend a more spacious one?

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