Ask Owen

I bought some blank DVDs to store backup files. The disks say that they hold 4.7Gb of data, but when I put one in my computer, Vista shows it having 4.3Gb of space. What happened to the other 0.4Gb?

{Read More}

I’ve managed to forget my password for my daughter’s laptop (Vista). My account is the only admin one on it. She’s a standard user so even though I can now logon to her account - I can’t access mine to change it…!!! I’ve probably tried 100000000000+ possible passwords and it’s now driving me mad. So, any idea how I can get in ..??? HELP…

{Read More}

Does moving video and picture files back and forth from one external hard drive to another deplete the image quality?

{Read More}