Ask Owen

I seem to have a web page set as the back ground with scroll bars showing at the side, I don’t remember how it got there, but I’d really like to remove it. How do I do this?

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I have a web page showing on my desktop with scroll bars on the side. It seems to be part of the desktop and is not in a browser window. How do I remove it?

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I would like to stop the constant popup-up windows that appear when I plug in a USB memory stick or insert a CD into my computer with Windows XP. I would either like to set a default action or disable the messages altogether. How can I do this?

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A few years ago I had a computer running Windows 98 and I remember using my CD drive as a floppy disk, adding and removing files as I wanted. I now have Windows XP and I don’t seem to be able to do this. I’ve used a number of programs but they only let me write files to the CD, not remove or edit them. Any ideas?

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In the Notification Area to the right of the Taskbar, there is a pointer on which you can click to show or hide the icons place there. Sometimes, my pointer just disappears, leaving me with the icons on display permanently. How can I get this pointer back?

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I used to have a daily reminder appear in Word when I logged into Windows 98 but haven’t been able to find a way of doing this in Windows XP. How do I do this?

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I have a new computer that works fine, except for a small problem: some of the keys on the keyboard display the wrong thing on the screen. For instance, when I type a double-quote (SHIFT-2) I get an @ sign instead. And when I want an @ sign, I get quotes instead. I can’t seem to get a £ sign either, I keep getting # instead. How can I fix this?

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I can’t print any document because there seems to be a document stuck in the queue for my printer. When I double click on the printer icon in the System Tray I can see that there is a document in the list, but I can’t delete it. The document is still there even if the computer is rebooted, and meanwhile nothing is able to print. Is there a way to get rid of it?

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