My hosting provider includes a selection of statistics packages. Do I really need these? What’s the benefit?
Statistics are your most important resource! Used properly, web site statistics will tell you who is visiting your site, where they came from, what search engines they used, their browser types and even their monitor resolutions.
These statistics are critical for your survival as a webmaster. You MUST know what’s going on with your site. Is it being visited and who is visiting it? What pages are people visiting? These are essential statistics that you must watch carefully and often.
Why? To improve your site and it’s ability to fulfil it’s purpose. You’ve put a lot of work into creating a site and you want it to accomplish some goal. In order to know if you are achieving the goal, you must look at what’s going on.
I guess the first question a webmaster asks is “is anyone visiting my site at all?” A hit counter fulfils this need nicely. You can create a simple one with CGI, you can use a built-in feature if you use Frontpage, or you can use any number of free or almost free hit counters available all over the web, and even if you’re not hosting on the best web hosting service around, you’re bound to have some statistics as part of your package.
For the more complex questions I would recommend a good statistics package. If you are running your own server you have it made – lots of tools are available.
But perhaps you’re wondering why you need this data? What’s it really for? Well, let’s say you have written a site to sell stamps. You have four pages to the site. You look at the hit counter and see 400 people visited it yesterday, but only 3 of them bothered to visit your page to see what they could purchase. In addition, you also see that there were no visitors from yahoo.com and only a few from other search engines.
Now you have some things that you can do. You can come up with a better design to get your users to the page where they purchase stamps. You can see if your site is listed with yahoo.com and if not, fix it. And you can check the rankings with other search engines and fix what’s going on there.