Ask Owen

I’ve managed to forget my password for my daughter’s laptop (Vista). My account is the only admin one on it. She’s a standard user so even though I can now logon to her account - I can’t access mine to change it…!!! I’ve probably tried 100000000000+ possible passwords and it’s now driving me mad. So, any idea how I can get in ..??? HELP…

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I’ve had Vista on my laptop for a few months now and sometimes when I start up there’s a lot of hard disk activity for around 5 minutes Is this normal?

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I’m downloading some software for my computer and the website asked me if I want the 32-bit version or the 64-bit version. How do I know which to choose for my computer?

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Our company is migrating all their machines from XP to Vista and I’ve hit an issue when trying to log onto Terminal Services. I’ve even logged in as an Administrator and it *still* won’t work. How do I get this work?

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I’ve been using Windows Vista for some time now, but recently it seems to have slowed down. Any ideas what I can do to speed it up again?

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My Vista boot-up screen is black, but I saw a coloured one on someone else’s PC. Can I have that?

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