Ask Owen

I’m having problems filling in CAPTCHAs on forms. Is there anything you can recommend to make it easier?

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Recently, my computer has begun displaying a couple of error messages each time it starts up. This is pretty annoying, how can I stop it?

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Every computer I’ve had has these F keys at the top of the keyboard. What are these and what are they used for?

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A while ago, I connected my old laptop to the Wifi router at my community centre. I would like to do the same with my new laptop, but I cannot find the Wifi password.

Is it stored on my old laptop somewhere and, if so, can I recover it?

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I seem to have a problem printing in IE9. It’s strange because I can print exactly the same pages from Firefox and IE8. When I try to print from IE9, the browser displays the error message: ‘script error -line 2053-unknown fault-res://ieframe.dll/preview.js’. What’s going on?

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I have a program on my Desktop and I’d like to change the icon for it. How do I do this?

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My Mum’s birthday is coming up soon. How can I make her computer look really cool?

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I’d like to tell a friend to run CHKDSK, but I think that asking him to drop to DOS etc might be a bit too complicated. Is there a Windows equivalent?

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