Ask Owen

I can’t print any document because there seems to be a document stuck in the queue for my printer. When I double click on the printer icon in the System Tray I can see that there is a document in the list, but I can’t delete it. The document is still there even if the computer is rebooted, and meanwhile nothing is able to print. Is there a way to get rid of it?

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My hard disk has started making clicking sounds and when I start up Windows it said that it detected problems with my disk. I have some pretty important data on the disk (including our company’s accounts). Should I be worried?

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