Ask Owen

When I start to type an email address into Windows Mail it tries to complete it automatically based on addresses I’ve used before. Unfortunately it has remember as mis-typed address. How can I stop it from using it?

{Read More}

I’ve purchased a brand new Windows Vista machine but I want to install Windows XP on it as well. I’ve heard that to dual-boot Windows XP needs to be installed first - is this true?

{Read More}

I used to be able to play DVD movies in my Windows XP computer, but when I put them in my new PC it says “Windows Media Player cannot play DVD because a compatible DVD decoder is not installed on the computer”. What’s wrong?

{Read More}

I ran the Disk Cleanup Wizard on my Windows Vista computer and chose the option to remove the files used by hibernation. Since doing this I have been unable to put my computer into hibernate mode. How can I get hibernation to work again?

{Read More}

I’ve managed to forget my password for my daughter’s laptop (Vista). My account is the only admin one on it. She’s a standard user so even though I can now logon to her account - I can’t access mine to change it…!!! I’ve probably tried 100000000000+ possible passwords and it’s now driving me mad. So, any idea how I can get in ..??? HELP…

{Read More}

I’ve had Vista on my laptop for a few months now and sometimes when I start up there’s a lot of hard disk activity for around 5 minutes Is this normal?

{Read More}

I’m downloading some software for my computer and the website asked me if I want the 32-bit version or the 64-bit version. How do I know which to choose for my computer?

{Read More}

I’ve come across a really funny clip on YouTube which I’d like to download to show to my uncle who doesn’t have Internet. How can I download it?

{Read More}