Ask Owen

I cannot open any attachments in emails, whether they are Word documents or PDFs. Even attachments that used to open won’t and I don’t know what’s caused the change.

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Why is Outlook Express (Version 6) removing .jpg attachments attachements from my emails I send on grounds of ’safety’? I accept that certain files may be dangerous, but surely .jpg files are innocuous.

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I have managed to back up my emails in Outlook Express by finding the folder they are kept in, but what about the Address Book? I can’t find anything like that in the folder.

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I use Outlook Express for email and people often send me link to web pages. Lately, though, these link all seem to be broken; when I click on one, nothing happens. My internet connection is working, so what’s wrong?

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