Ask Owen

My DVD drive tends to be a bit hit and miss. Most of the time, the burned DVD are fine, but sometimes they just don’t work. Are there any suggestions you can give me to make sure the DVD burns correctly?

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I turned on my computer a few days ago and realised that my D: drive didn’t appear in Explorer any more. Is my computer damaged?

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I have a DVD which a friend made for me containing a media presentation of our grandchildren. I’d like to make some copies for family members but haven’t figured out how to do this on my Mac. Can you recommend a package?

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I’ve just got a catalogue from a product supplier and the file he provided is a .ISO file. How do I access the contents?

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I used to be able to play DVD movies in my Windows XP computer, but when I put them in my new PC it says “Windows Media Player cannot play DVD because a compatible DVD decoder is not installed on the computer”. What’s wrong?

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